Billing and Payment
Understand our pay-as-you-go pricing, subscription options, accepted payment methods, billing cycles, and VAT handling.
Billing
What Is Your Minimum Contract Period?
Go2Cloud has no lock-in contracts. Your account stays active as long as it has a balance, and you are free to leave at any time.
How Does Go2Cloud Charging Work?
Go2Cloud uses a pay-per-use model. You are billed per hour for cloud server resources and for actual consumption of services like bandwidth and IP addresses.
How Does Billing Work?
Go2Cloud accounts are prepaid. Choose on-demand billing, subscribe for a 20% discount, or combine both. Pay by credit card online.
What Is the Difference Between Subscription and Burst Use?
Subscriptions offer a fixed monthly price with a 20% discount for continuous use. Burst billing charges hourly from your prepay balance for flexible usage.
Can I Combine Subscription and Burst Billing?
Yes. Subscribe for resources you use continuously (like disk space) and pay burst rates for resources you only need occasionally (like CPU and memory).
How Do I Purchase Subscriptions or Add Balance?
Purchase subscriptions from the Subscriptions page and add prepay balance from the Billing page in your control panel.
Can I Change My Server Resources at Any Time?
Yes. Adjust your server's CPU, memory, and storage at any time through the control panel. Billing adjusts automatically to the new resource level.
What Happens to Billing When I Power Off My Server?
When you power off your server, CPU and memory charges stop immediately. A small holding fee applies for keeping your data stored on the platform.
How Is Data Transfer Billing Calculated?
Both inbound and outbound traffic are charged. Usage is measured in GB and resets at the start of each calendar month.
What Is the Price of Go2Cloud Cloud Hosting?
Visit the Go2Cloud pricing page for detailed, up-to-date pricing on all cloud server resources, subscriptions, and additional services.
Can You Bill Me Without VAT?
Go2Cloud is a South African company and is required by SARS to charge VAT. VAT is applied automatically based on your company address.
Payment
What Currencies Do You Accept?
Go2Cloud accepts payment in ZAR (South African Rands). International credit cards automatically convert from your local currency to ZAR.
What Payment Methods Do You Accept?
Go2Cloud accepts Visa and MasterCard for online payments. For amounts of R5,000 or more, bank transfers (EFT) are also accepted.
Why Has My Card Payment Been Refused?
Card refusals are usually caused by 3D Secure verification failures. Contact your card issuer to enable Verified by Visa or MasterCard SecureCode.